This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 6 respuestas
  • 2 tienen este problema
  • 8 visitas
  • Última respuesta de cor-el

more options

My firefox crashes randomly for what seems like no reason.

Latest software: yes Latest driver: yes Crashes in safe-mode: yes RAM tested good: yes

At a loss for what is going on. Please advise...

Crash iDs:

bp-4ce38afd-2058-424e-9ad9-26d611170531 5/31/17 4:38 PM bp-8b5c9b4f-a920-4b50-aee0-34bdc1170531 5/31/17 1:05 PM bp-53fde2bb-b8ac-430c-8b25-2e5f71170531 5/31/17 12:54 PM bp-46deba7f-6c22-426d-a091-7ef630170531 5/30/17 8:00 PM bp-d761c487-84d8-491d-9074-11cb81170530 5/30/17 6:48 PM

My firefox crashes randomly for what seems like no reason. Latest software: yes Latest driver: yes Crashes in safe-mode: yes RAM tested good: yes At a loss for what is going on. Please advise... Crash iDs: bp-4ce38afd-2058-424e-9ad9-26d611170531 5/31/17 4:38 PM bp-8b5c9b4f-a920-4b50-aee0-34bdc1170531 5/31/17 1:05 PM bp-53fde2bb-b8ac-430c-8b25-2e5f71170531 5/31/17 12:54 PM bp-46deba7f-6c22-426d-a091-7ef630170531 5/30/17 8:00 PM bp-d761c487-84d8-491d-9074-11cb81170530 5/30/17 6:48 PM

Todas las respuestas (6)

more options

hi, how did you test your RAM? the crash pattern would make it likely that the problem is in that area...

more options

please let it run overnight with multiple passes. in case it is a pc with multiple RAM modules, you could also try removing one for a bit and see if the instability continues (if yes, swap it for another one)

more options

I'll try that tonight and report back.

more options

Ran overnight 3 passes 0 errors.

What would you advise next?

more options

Try the Firefox version from the official Mozilla server if you currently use a version from the repositories of your Linux distribution.