This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why does 55.0.1 continually download and want to reinstall?

  • 2 respuestas
  • 1 tiene este problema
  • 2 visitas
  • Última respuesta de scroam

more options

Every time firefox 55.0.1 starts, when I look it's downloading 55.0.1 and wants re-install every time I start the browser. Only noticed because it wanted the admin account password when I start the browser.

Every time firefox 55.0.1 starts, when I look it's downloading 55.0.1 and wants re-install every time I start the browser. Only noticed because it wanted the admin account password when I start the browser.

Solución elegida

Manually downloaded the new version. It installed and has quit trying to download and install.

You can close this ticket.

Leer esta respuesta en su contexto 👍 0

Todas las respuestas (2)

more options

actually, it's 55.0.2 that keeps downloading....acts like it's not taking the admin signon to do the upgrade.

more options

Solución elegida

Manually downloaded the new version. It installed and has quit trying to download and install.

You can close this ticket.