This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

In Internet Explorer, RealPlayer Downloader automatically offers to download videos--how can that happen with Firefox?

  • 2 respuestas
  • 2 tienen este problema
  • 1 visita
  • Última respuesta de Bearbo

more options

I'm new to Firefox. In the past I've used IE, and whenever I'm on a page with a video, a RealPlayer Downloader icon automatically appears and gives me the option of downloading the video using RP Downloader. Today when I set up Firefox on my computer, I went to Add-ONs and checked "Always Enable" on the RealPlayer Downloader. But after doing this, nothing happened. No RP Downloader icon appears! What must I do to continue to use this convenient video downloader?

Any help is appreciated.

I'm new to Firefox. In the past I've used IE, and whenever I'm on a page with a video, a RealPlayer Downloader icon automatically appears and gives me the option of downloading the video using RP Downloader. Today when I set up Firefox on my computer, I went to Add-ONs and checked "Always Enable" on the RealPlayer Downloader. But after doing this, nothing happened. No RP Downloader icon appears! What must I do to continue to use this convenient video downloader? Any help is appreciated.

Todas las respuestas (2)

more options

Strangely, your Firefox identifies itself as version 47. For Windows 7, the two currently supported releases are:

I haven't seen a RealPlayer/Real Downloader thread for a long time. You may need to search back in the archives to see why users stopped using it, or find an alternative on the Add-ons site.

more options

Thanks. I appreciate your help.