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I can longer see my attachments when I open an email.

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  • Última respuesta de Matt

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When I open an email with an attachment, I can no longer see the attachment. If I "forward" the email, then the attachment can be seen and opened. How can I begin seeing attachments again?

When I open an email with an attachment, I can no longer see the attachment. If I "forward" the email, then the attachment can be seen and opened. How can I begin seeing attachments again?

Todas las respuestas (1)

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Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.