This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox account can't login

  • 2 respuestas
  • 1 tiene este problema
  • 4 visitas
  • Última respuesta de cor-el

more options

My email was recycled and couldn't receive the verification code, which led to the inability to log in to my firefox account.What should I do? If I create a new firefox account,how can I relate to my old account?

My email was recycled and couldn't receive the verification code, which led to the inability to log in to my firefox account.What should I do? If I create a new firefox account,how can I relate to my old account?

Todas las respuestas (2)

more options

Hey,

Unfortunately, there's no alternative solution if you lose access to your email. Which means, you can't also connect your old account if you create a new Firefox Accounts.

Sorry about this.

Modificadas por Kiki el

more options