This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

Thunderbird not recieving or sending in 1 gmail account

  • 2 respuestas
  • 1 tiene este problema
  • 13 visitas
  • Última respuesta de dROID

dROID
dROID
more options

OK so heres my problem I have 3 gmail accounts, all configured to work with my Thunderbird client 78.12.0 (64-bit) on Windows 10. 

One of which will not recieve or send emails. Every time I  try I'm asked for the password. The other 2 work just fine both recieving and sending, weirdly they have different smtp settings which are,

1. recieve imap.gmail.com - port 993 - Normal password - SSL/TLS 1. send smtp.gmail.com - port 587 - Normal password - STARTTLS

2. recieve imap.gmail.com - port 993 - Normal password - SSL/TL. 2.send smtp.gmail.com - port 465 - Normal password - SSL/TLS

3 The one that isn't working 

I have tried a combination of both and now its configured thus

recieve imap.gmail.com - port 993 - Normal password - SSL/TLS send smtp.gmail.com - port 465 - Normal password - SSL/TLS But as I say Ive tried a combination of both

also tried all recomdations from these pages https://support.mozilla.org/en-US/kb/cannot-send-messages and https://support.mozilla.org/en-US/kb/cannot-receive-messages

I tried deleting the passwords and all other things mentioned but nothing seems to work I can log into the web mail for this account so its not that.Or should I delete this account off Thunderbird and make a new one? any help greatly appriciated Thanks

OK so heres my problem I have 3 gmail accounts, all configured to work with my Thunderbird client 78.12.0 (64-bit) on Windows 10. One of which will not recieve or send emails. Every time I try I'm asked for the password. The other 2 work just fine both recieving and sending, weirdly they have different smtp settings which are, 1. recieve imap.gmail.com - port 993 - Normal password - SSL/TLS 1. send smtp.gmail.com - port 587 - Normal password - STARTTLS 2. recieve imap.gmail.com - port 993 - Normal password - SSL/TL. 2.send smtp.gmail.com - port 465 - Normal password - SSL/TLS 3 The one that isn't working I have tried a combination of both and now its configured thus recieve imap.gmail.com - port 993 - Normal password - SSL/TLS send smtp.gmail.com - port 465 - Normal password - SSL/TLS But as I say Ive tried a combination of both also tried all recomdations from these pages https://support.mozilla.org/en-US/kb/cannot-send-messages and https://support.mozilla.org/en-US/kb/cannot-receive-messages I tried deleting the passwords and all other things mentioned but nothing seems to work I can log into the web mail for this account so its not that.Or should I delete this account off Thunderbird and make a new one? any help greatly appriciated Thanks
Capturas de pantalla adjuntas

Modificadas por dROID el

Solución elegida

Ports 465, SSL/TLS, and 587, STARTTLS, are both correct, but you should change the authentication method to OAuth2 on incoming and outgoing servers, accept cookies in TB Options/Privacy & Security, remove passwords from Saved Passwords, restart TB, enter the account password in the OAuth window when prompted.

Leer esta respuesta en su contexto 👍 1

Todas las respuestas (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Solución elegida

Ports 465, SSL/TLS, and 587, STARTTLS, are both correct, but you should change the authentication method to OAuth2 on incoming and outgoing servers, accept cookies in TB Options/Privacy & Security, remove passwords from Saved Passwords, restart TB, enter the account password in the OAuth window when prompted.

dROID
dROID Autor de la pregunta
more options

Thanks for that @sfhowes yes that fixed it I cant thank you enough cheers


sfhowes said
Ports 465, SSL/TLS, and 587, STARTTLS, are both correct, but you should change the authentication method to OAuth2 on incoming and outgoing servers, accept cookies in TB Options/Privacy & Security, remove passwords from Saved Passwords, restart TB, enter the account password in the OAuth window when prompted.