This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

EMAILS GETTING DELETED AND NO FILTER

  • 2 respuestas
  • 0 tienen este problema
  • 19 visitas
  • Última respuesta de gsc1ugs

gsc1ugs
gsc1ugs
more options

I have one filter for spam which is working but my order emails are going straight to the trash folder and i dont know why, they are not spam but still being marked read and deleted? any help appreciated

I have one filter for spam which is working but my order emails are going straight to the trash folder and i dont know why, they are not spam but still being marked read and deleted? any help appreciated

Todas las respuestas (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Last time I heard of that it was, I think, kaspersky and their toolbar that did not function correctly post a Thunderbird update. But I have also heard of it with I think trend some years ago.

What I am trying to say it the issue is usually antivirus related and linked to their spam filters tools.

gsc1ugs
gsc1ugs Autor de la pregunta
more options

Im on the latest update, is there a log someone i can view in thunderbird to see why its deleting my order emails ?