This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

new toolbars do not install, namely rogers and canon easy-web

  • 2 respuestas
  • 5 tienen este problema
  • 7 visitas
  • Última respuesta de cor-el

more options

i have downloaded both toolbar files, which show up in download window. After double clicking to install various instructions appear. Installation appears to take place, but no toolbars show up on webpage or in View/ Toolbars. What to do??

i have downloaded both toolbar files, which show up in download window. After double clicking to install various instructions appear. Installation appears to take place, but no toolbars show up on webpage or in View/ Toolbars. What to do??

Todas las respuestas (2)

more options

The Canon easy-web toolbar is for Internet Explorer only. Firefox and IE use different systems to create toolbars, a toolbar created for IE will not work in Firefox.

more options

There are other things that need attention:

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  • Shockwave Flash 10.0 r22

Update the Flash plugin to the latest version.