Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

What do I do when I get this error message: "Can not create temp folder archive" and can't install Firefox?

more options

I wanted to remove the Yahoo tool bar. Could see no way to do that so uninstalled Firefox so I could reinstall it without the tool bar.In process of downloading and installing Firefox I get the error message "Can not create temp folder archive" when I hit "run" and can't install the browser. How do I install Firefox?

I wanted to remove the Yahoo tool bar. Could see no way to do that so uninstalled Firefox so I could reinstall it without the tool bar.In process of downloading and installing Firefox I get the error message "Can not create temp folder archive" when I hit "run" and can't install the browser. How do I install Firefox?

Todas las respuestas (1)

more options