This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My browser has been closed all night and in the morning I get an error saying that Firefox is still running and I need to shut it donw. Why is this?

  • 2 respuestas
  • 2 tienen este problema
  • 6 visitas
  • Última respuesta de the-edmeister

more options

I close the browser and it does not matter how much time elapses it still says that Firefox is running. I am told to close Firefox before I can open another session. I hit ctrl+alt+del to pull the task manager and it does not show any Firefox applications.

I close the browser and it does not matter how much time elapses it still says that Firefox is running. I am told to close Firefox before I can open another session. I hit ctrl+alt+del to pull the task manager and it does not show any Firefox applications.

Todas las respuestas (2)

more options

That's strange try updating to Firefox 5.1 you can download it over at http://www.mozilla.com.

more options

There is no 5.1 - Firefox 5.0.1 was a special version to fix some Mac OSX issues which Apple created with the 10.5 and 10.6 updates and the release of 10.7 Lion last week. Windows and Linux versions don't need those patches and weren't updated. The global download server array can't handle different version numbers for different OS platforms, so the full download versions had to be version number "bumped" for Windows & Linux to match the new Mac version number.


As far as your support question, you probably had a "hung" Firefox Process - look in the Processes tab in the Task Manager.
https://support.mozilla.com/en-US/kb/Firefox%20hangs
See hang-at-exit