This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

YouTube videos get stuck

  • 3 respuestas
  • 23 tienen este problema
  • 9 visitas
  • Última respuesta de Crissy84

more options

When I am playing videos on YouTube, almost all the time the video gets stuck a certain scene, while the audio continues playing. Then after a few seconds the video also starts playing, but this happens again on the same video a few seconds later

When I am playing videos on YouTube, almost all the time the video gets stuck a certain scene, while the audio continues playing. Then after a few seconds the video also starts playing, but this happens again on the same video a few seconds later

Todas las respuestas (3)

more options

Firefox users with Flash 11.3 and RealPlayer installed have reported that Flash videos or games on sites like Facebook or YouTube may appear, black, white or grey and never play. This can be fixed by updating to the latest version of RealPlayer. Table of Contents

   Solution 1: If you have RealPlayer installed - update it
   Solution 2: Downgrade Flash

https://support.mozilla.org/en-US/kb/flash-113-doesnt-load-video-firefox

more options

I have the latest version of flash.

more options

You might also want to try running a scan for malware. I was having the same issue and couldn't figure out why, but once I ran the scan, I had a lot of malware and deleted it from my computer and ever since then my flash players have been running near to perfectly.

If you do not have a malware program here is a site that could be helpful. You can download a free version of MalwareBytes that is always good.

http://www.malwarebytes.org/

Hopefully this helps!