This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este tema ha sido archivado. Haz una nueva pregunta si necesitas ayuda.

YouTube loads black screen for first five seconds

  • 2 respuestas
  • 9 tienen este problema
  • 1 visita
  • Última respuesta de jackjbt

jackjbt
jackjbt
more options

Starting early January 2013 in Firefox, YouTube videos are loaded as blank black screens for the first five seconds. At the 0:06 mark, videos start playing normally. This is not an issue in Chrome or IE. Tested with all plug-ins and add-ons disabled (except Flash player). Plug-ins/add-ons updated. Tried re-installing Firefox with no solution. Help? Thanks!

Starting early January 2013 in Firefox, YouTube videos are loaded as blank black screens for the first five seconds. At the 0:06 mark, videos start playing normally. This is not an issue in Chrome or IE. Tested with all plug-ins and add-ons disabled (except Flash player). Plug-ins/add-ons updated. Tried re-installing Firefox with no solution. Help? Thanks!

Modificadas por jackjbt el

Solución elegida

You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
Leer esta respuesta en su contexto 👍 2

Todas las respuestas (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Solución elegida

You can check for problems caused by recent Flash updates and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in Flash 11.3 and later
  • disable hardware acceleration in the Flash plugin
jackjbt
jackjbt Autor de la pregunta
more options

Disabling hardware acceleration in the Flash plugin worked.

Right click on YouTube video with playback issues, select "Settings...", uncheck hardware acceleration.

Thanks!! Hope this helps others, too.