This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Can't login or register

  • 1 vastus
  • 3 on selline probleem
  • 10 views
  • Viimati vastas FredMcD

crawford_cccc
crawford_cccc
more options

After an hour and a half of going around in circles, I am apparently registered and logged in. Don't ask how I did it--I don't know?

So here is the original issue I was trying to ask on mozilla forums:

Running Firefox 47.0.1 under Windows 7

Tools => Options => General => Downloads Set: Save files to: C:\Users\Chris\Desktop\Active Files\Downloads

But files saved to: C:\Users\Chris\Desktop\Chris-Files\Active Files\Downloads [old folder structure which was deleted a year ago] I obviously set up this folder structure a few couple of years ago and saved it in Firefox as the download folder.

Have set and reset "Save files to", with no change. Done several times.

Have closed all instances of Firefox and restarted, with no change.

The problem is probably something obvious, but I can't figure it out.

After an hour and a half of going around in circles, I am apparently registered and logged in. Don't ask how I did it--I don't know? So here is the original issue I was trying to ask on mozilla forums: Running Firefox 47.0.1 under Windows 7 Tools => Options => General => Downloads Set: Save files to: C:\Users\Chris\Desktop\Active Files\Downloads But files saved to: C:\Users\Chris\Desktop\Chris-Files\Active Files\Downloads [old folder structure which was deleted a year ago] I obviously set up this folder structure a few couple of years ago and saved it in Firefox as the download folder. Have set and reset "Save files to", with no change. Done several times. Have closed all instances of Firefox and restarted, with no change. The problem is probably something obvious, but I can't figure it out.

Muudetud crawford_cccc poolt

All Replies (1)

FredMcD
FredMcD
more options

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.