Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Why does only one of my email contacts keep bouncing back?

more options

Whenever I send an email to one particular address, it gets "bounced back", but this takes several days for me to receive the information that it has failed to be delivered. It does not matter how I send the email, either by typing in the address, or recalling it from the history, or "replying" to the email received. This problem has only started about four weeks ago. Before this, there has never been any issue with this email address.

Whenever I send an email to one particular address, it gets "bounced back", but this takes several days for me to receive the information that it has failed to be delivered. It does not matter how I send the email, either by typing in the address, or recalling it from the history, or "replying" to the email received. This problem has only started about four weeks ago. Before this, there has never been any issue with this email address.

Valitud lahendus

You posted in the Firefox support fora queue. Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail" such as Yahoo!Mail or Gmail. You need to seek support from your service provider or a forum for that service.

If your problem is with Thunderbird, let us know and we can move this thread to the Thunderbird support queue.

https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help

Loe vastust kontekstis 👍 0

All Replies (3)

more options

What is the exact error message? It tells you the reason why the message has been bounced.

more options

Hi   ! Would you please take a look at the article   'Problems with email and how to find help'     http://mzl.la/1xKvOMQ

more options

Valitud lahendus

You posted in the Firefox support fora queue. Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail" such as Yahoo!Mail or Gmail. You need to seek support from your service provider or a forum for that service.

If your problem is with Thunderbird, let us know and we can move this thread to the Thunderbird support queue.

https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help