Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Firefox sync email should be from mozilla.org

more options

I noticed today that I needed to confirm an email from firefox to allow sync to work again. This however did not turn up so I refreshed the link to get them to send again and still it did not turn up. I checked my spam logs and discovered that every time I requested a new email a log entry appeared. I white listed the domain and IP and received my confirmation email.

The reason why the spam filter caught the email was that the email was from an amazon aws site and not mozilla.org. Personally I think that the email address return path looks really dodgy and I would recommend that mozilla use their domain for firefox sync emails rather than the following:

0101015963aexxxc-xxxxxxxx-xxxx-xxxx-xxxxxx-97c4bbd9cdf8-000000@us-west-2.amazonses.com

I have placed xs in a few of the sender address in case the front code identifies myself. However you can see it does not look like a very legitimate email.

If you look up the address there is nothing to link it to firefox or mozilla. http://myip-address.com/ip-lookup/a27-111.smtp-out.us-west-2.amazonses.com

I think that this needs to be rectified but not sure who to email contact for this so have posted here.

I noticed today that I needed to confirm an email from firefox to allow sync to work again. This however did not turn up so I refreshed the link to get them to send again and still it did not turn up. I checked my spam logs and discovered that every time I requested a new email a log entry appeared. I white listed the domain and IP and received my confirmation email. The reason why the spam filter caught the email was that the email was from an amazon aws site and not mozilla.org. Personally I think that the email address return path looks really dodgy and I would recommend that mozilla use their domain for firefox sync emails rather than the following: 0101015963aexxxc-xxxxxxxx-xxxx-xxxx-xxxxxx-97c4bbd9cdf8-000000@us-west-2.amazonses.com I have placed xs in a few of the sender address in case the front code identifies myself. However you can see it does not look like a very legitimate email. If you look up the address there is nothing to link it to firefox or mozilla. http://myip-address.com/ip-lookup/a27-111.smtp-out.us-west-2.amazonses.com I think that this needs to be rectified but not sure who to email contact for this so have posted here.

Valitud lahendus

You can post that suggestion here: https://input.mozilla.org/en-US/feedback

Loe vastust kontekstis 👍 0

All Replies (1)

more options

Valitud lahendus

You can post that suggestion here: https://input.mozilla.org/en-US/feedback