This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

How to stop Firefox from checking for add-on compatibility every time it opens?

  • 2 vastust
  • 1 on selline probleem
  • 1 view
  • Viimati vastas cor-el

more options

How to stop Firefox from checking for add-on compatibility every time it opens? I have downloaded the current version but still I am having that issue and not only when I launch forefox, but also when I switch on my laptop.,its so pissing off..

How to stop Firefox from checking for add-on compatibility every time it opens? I have downloaded the current version but still I am having that issue and not only when I launch forefox, but also when I switch on my laptop.,its so pissing off..

All Replies (2)

more options

You can probably install the Disable Add-on Compatibility Check add-on to achieve this, as a former preference is no longer used.

I’m not sure how long the (rather old) extension will keep working due to the move to WebExtensions, but that will probably eliminate the need for this check or end the ability to use the affected add-on.

more options

This can happen if another Firefox version (32/64 bit?) has used the profile or if there is a problem with the compatibility.ini file (security software).

You can check what Firefox version last used the profile to see if that give a clue what is going on. You can try to delete the compatibility.ini file in the profile folder if there is a problem with the file (e.g. file doesn't get updated).

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.