This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Firefox crashes

  • 1 vastus
  • 1 on selline probleem
  • 6 views
  • Viimati vastas FredMcD

anichit1720
anichit1720
more options

AdapterDeviceID: 0x0116 AdapterDriverVersion: 9.17.10.4229 AdapterSubsysID: 05081028 AdapterVendorID: 0x8086 AddonsShouldHaveBlockedE10s: 1 AvailablePageFile: 5687652352 AvailablePhysicalMemory: 1964548096 AvailableVirtualMemory: 3690893312 BIOS_Manufacturer: Dell Inc. BlockedDllList: BreakpadReserveAddress: 48693248 BreakpadReserveSize: 67108864 BuildID: 20170628075643 CPUMicrocodeVersion: 0x28 ContentSandboxCapable: 1 ContentSandboxLevel: 1 CrashTime: 1501305356 E10SCohort: disqualified-test EMCheckCompatibility: true Email: FramePoisonBase: 0000004041080832 FramePoisonSize: 65536 InstallTime: 1499091642 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0116, AdapterSubsysID: 05081028, AdapterDriverVersion: 9.17.10.4229 FP(D00-L1000-W00001000-T000) DWrite? DWrite+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 112 StackTraces: {"crash_info":{"address":"0x5","crashing_thread":0,"type":"EXCEPTION_ACCESS_VIOLATION_READ"},"main_module":0,"modules":[{"base_addr":"0xc00000","code_id":"5953D1F883000","debug_file":"firefox.pdb","debug_id":"1521E244CFC446AA8FBFFFACC16DD97E2","end_addr":"0xc83000","filename":"firefox.exe","version":"54.0.1.6388"},{"base_addr":"0x5a580000","code_id":"589609EF7f000","debug_file":"mscms.pdb","debug_id":"4D2E97CD88354506A8BF3A2E10E0EFBC2","end_addr":"0x5a5ff000","filename":"mscms.dll","version":"6.3.9600.18589"},{"base_addr":"0x5a600000","code_id":"54503C492e000","debug_file":"XmlLite.pdb","debug_id":"26301BBC08C04CB3AFD914439CBC588F2","end_addr":"0x5a62e000","filename":"xmllite.dll","version":"6.3.9600.17415"},{"base_addr":"0x5a630000","code_id":"54503E7C260000","debug_file":"Wpc.pdb","debug_id":"B5C07484BB49410ABBA5AA4E30593E0E2","end_addr":"0x5a890000","filename":"Wpc.dll","version":"6.3.9600.17415"},{"base_addr":"0x5a890000","code_id":"5953CA4F68000","debug_file":"nssckbi.pdb","debug_id":"5E5FD1BF472C445994097E4333F917571","end_addr":"0x5a8f8000","filename":"nssckbi.dll","version":"54.0.1.6388"},{"base_addr":"0x5a900000","code_id":"5953CA4B19000","debug_file":"nssdbm3.pdb","debug_id":"FF0A2E82E783428781924873F7C70EF91","end_addr":"0x5a919000","filename":"nssdbm3.dll","version":"54.0.1.6388"},{"base_addr":"0x5a920000","code_id":"5953CA6155000","debug_file":"freebl3.pdb","debug_id":"A0C96C09284442418C004431A0E038F81","end_addr":"0x5a975000","filename":"freebl3.dll","version":"54.0.1.6388"},{"base_addr":"0x5a980000","code_id":"5953CA4E26000","debug_file":"softokn3.pdb","debug_id":"1969A7A498354DFDAC45E4EDE78C05ED1","end_addr":"0x5a9a6000","filename":"softokn3.dll","version":"54.0.1.6388"},{"base_addr":"0x5a9b0000","code_id":"54504AE516000","debug_file":"usp10.pdb","debug_id":"540D2B5EAA204EE498E9AE068C7E592C1","end_addr":"0x5a9c6000","filename":"usp10.dll","version":"6.3.9600.17415"},{"base_addr":"0x5a9d0000","code_id":"5953D62E315c000","debug_file":"xul.pdb","debug_id":"3379EA5B45364BF79A2C01C04E9019AB2","end_addr":"0x5db2c000","filename":"xul.dll","version":"54.0.1.6388"},{"base_addr":"0x5db30000","code_id":"5953D1F3b0000","debug_file":"lgpllibs.pdb","debug_id":"6404EE159958469F875FF4D2328228802","end_addr":"0x5dbe0000","filename":"lgpllibs.dll","version":"54.0.1.6388"},{"base_addr":"0x5dbe0000","code_id":"54504A168000","debug_file":"wsock32.pdb","debug_id":"2CA2F997582E46DEBFD5B1847D6AF4042","end_addr":"0x5dbe8000","filename":"wsock32.dll","version":"6.3.9600.17415"},{"base_addr":"0x5dbf0000","code_id":"5953D1F812f000","debug_file":"nss3.pdb","debug_id":"19FA203858144F548D7D427C83B377592","end_addr":"0x5dd1f000","filename":"nss3.dll","version":"54.0.1.6388"},{"base_addr":"0x5dd20000","code_id":"579994FCe0000","debug_file":"ucrtbase.pdb","debug_id":"3761F51D3FEE4EBDB1220B407EA3B12B1","end_addr":"0x5de00000","filename":"ucrtbase.dll","version":"10.0.14393.33"},{"base_addr":"0x5de00000","code_id":"57999B113000","debug_file":"api-ms-win-crt-utility-l1-1-0.pdb","debug_id":"22B37FB2FAC640F5B539D1B29E0BC2871","end_addr":"0x5de03000","filename":"api-ms-win-crt-utility-l1-1-0.dll","version":"10.0.14393.33"},{"base_addr":"0x5de10000","code_id":"579994CE3000","debug_file":"api-ms-win-crt-time-l1-1-0.pdb","debug_id":"1B3A0397DB6E4F7E9D851D2B967463341","end_addr":"0x5de13000","filename":"api-ms-win-crt-time-l1-1-0.dll","version":"10.0.14393.33"},{"base_addr":"0x5de20000","code_id":"57999AF55000","debug_file":"api-ms-win-crt-multibyte-l1-1-0.pdb","debug_id":"17313201382F443189CC768799F252411","end_addr":"0x5de25000","filename":"api-ms-win-crt-multibyte-l1-1-0.dll","version":"10.0.14393.33"},{"base_addr":"0x5de30000","code_id":"579994CE4000","debug_file":"api-ms-win-crt-convert-l1-1-0.pdb","debug_id":"F5AC01CDCD874A8780A5C388AC509E2E1","end_addr":"0x5de34000","filename":"api-ms-win-crt-convert-l1-1-0.dll","version":"10.0.14393.33"},{"base_addr":"0x5de40000","code_id":"579994CE3000","debug_file":"api-ms-win-crt-filesystem-l1-1-0.pdb","debug_id":"07F2A54978C94EBAB6CB51D32BA091331","end_addr":"0x5de43000","filename":"api-ms-win-crt-filesystem-l1-1-0.dll","version":"10.0.14393.33"},{"base_addr":"0x5de50000","code_id":"579994CE3000","debug_file":"api-ms-win-crt-heap-l1-1-0.pdb","debug_id":"BCCE61C40534445892124438423526AF1","end_addr":"0x5de53000","filename":"api-ms-win-crt-heap-l1-1-0.dll","version":"10.0.14393.33"},{"base_addr":"0x5de60000","code_id":"57999B063000","debug_file":"api-ms-win-crt-locale-l1-1-0.pdb","debug_id":"F39F756FE28A4E03BFC9660327900A1F1","end_addr":"0x5de63000","filename":"api-ms-win-crt-locale-l1-1-0.dll","version":"10.0.14393.33"},{"base_addr":"0x5de70000","code_id":"579994CE5000","debug_file":"api-ms-win-crt-math-l1-1-0.pdb","debug_id":"84093D8426424C34854A4350B952EA0F1","end_addr":"0x5de75000","filename":"api-ms-win-crt-math-l1-1-0.dll","version":"10.0.14393.33"},{"base_addr":"0x5de80000","code_id":"579994CF4000","debug_file":"api-ms-win-crt-runtime-l1-1-0.pdb","debug_id":"DB62AA7499B343A3AA65D9EAF0F4FAB51","end_addr":"0x5de84000","filename":"api-ms-win-crt-runtime-l1-1-0.dll","version":"10.0.14393.33"},{"base_addr":"0x5de90000","code_id":"57999B0A3000","debug_file":"api-ms-win-crt-environment-l1-1-0.pdb","debug_id":"B3937AEAEC8947CDBD29AA2B3D9A37A11","end_addr":"0x5de93000","filename":"api-ms-win-crt-environment-l1-1-0.dll","version":"10.0.14393.33"},{"base_addr":"0x5dea0000","code_id":"575A4B856d000","debug_file":"msvcp140.i386.pdb","debug_id":"DF945F8E508C40999A41FE041C8F1ADF1","end_addr":"0x5df0d000","filename":"msvcp140.dll","version":"14.0.24210.0"},{"base_addr":"0x5e140000","code_id":"57999ADA4000","debug_file":"api-ms-win-crt-string-l1-1-0.pdb","debug_id":"9A3EA3B394A3411A86AC53B4C8623CB21","end_addr":"0x5e144000","filename":"api-ms-win-crt-string-l1-1-0.dll","version":"10.0.14393.33"},{"base_addr":"0x5e150000","code_id":"57999AEA4000","debug_file":"api-ms-win-crt-stdio-l1-1-0.pdb","debug_id":"BB9697E1D33B4813ABD08BC1933D65D61","end_addr":"0x5e154000","filename":"api-ms-win-crt-stdio-l1-1-0.dll","version":"10.0.14393.33"},{"base_addr":"0x5e280000","code_id":"575A4B7215000","debug_file":"vcruntime140.i386.pdb","debug_id":"F1AB29BEC8CE4747A83AE87A4BEACA691","end_addr":"0x5e295000","filename":"VCRUNTIME140.dll","version":"14.0.24210.0"},{"base_addr":"0x5e2a0000","code_id":"5953D1EC23000","debug_file":"mozglue.pdb","debug_id":"87F27A7819074D659F0F38572A93AD622","end_addr":"0x5e2c3000","filename":"mozglue.dll","version":"54.0.1.6388"},{"base_addr":"0x60040000","code_id":"54503A46169000","debug_file":"DUI70.pdb","debug_id":"A6B5BFD065564F2BB2BDD39F7DAA2A682","end_addr":"0x601a9000","filename":"dui70.dll","version":"6.3.9600.17415"},{"base_addr":"0x601b0000","code_id":"54503A167f000","debug_file":"DUser.pdb","debug_id":"EDE5D6FECA7F4F128809BBB467C8551C2","end_addr":"0x6022f000","filename":"duser.dll","version":"6.3.9600.17415"},{"base_addr":"0x60230000","code_id":"5936FDBB29b000","debug_file":"ExplorerFrame.pdb","debug_id":"BE8ECB9C35D940FAB942D723D2DC7B082","end_addr":"0x604cb000","filename":"explorerframe.dll","version":"6.3.9600.18724"},{"base_addr":"0x623a0000","code_id":"5915DF3A181000","debug_file":"DWrite.pdb","debug_id":"0FB07D858C36467EB1E3967335BB5CBA2","end_addr":"0x62521000","filename":"DWrite.dll","version":"6.3.9600.18696"},{"base_addr":"0x62820000","code_id":"55C388BB3e6000","debug_file":"d2d1.pdb","debug_id":"810D011F05F04CECA605289FEF8EDA9B2","end_addr":"0x62c06000","filename":"d2d1.dll","version":"6.3.9600.18006"},{"base_addr":"0x664b0000","code_id":"54503A9660000","debug_file":"AudioSes.pdb","debug_id":"5D4235DBC80646EBAB4D502B157E522D2","end_addr":"0x66510000","filename":"AudioSes.dll","version":"6.3.9600.17415"},{"base_addr":"0x66510000","code_id":"54504AAE13a000","debug_file":"propsys.pdb","debug_id":"4B81AA7029904FB9B20D470E0C23D8262","end_addr":"0x6664a000","filename":"propsys.dll","version":"7.0.9600.17415"},{"base_addr":"0x68480000","code_id":"54503AFB53000","debug_file":"MMDevAPI.pdb","debug_id":"B3BB21AF5F1641A5A26D762CD97228952","end_addr":"0x684d3000","filename":"MMDevAPI.dll","version":"6.3.9600.17415"},{"base_addr":"0x68630000","code_id":"54503D3Ea000","debug_file":"OnDemandConnRouteHelper.pdb","debug_id":"238C1D697BA648EF9A028569A16652F01","end_addr":"0x6863a000","filename":"ondemandconnroutehelper.dll","version":"6.3.9600.17415"},{"base_addr":"0x68640000","code_id":"54503C3010000","debug_file":"wshbth.pdb","debug_id":"76CA6DB5CABA4ADA8BC0CBAC1F7785051","end_addr":"0x68650000","filename":"wshbth.dll","version":"6.3.9600.17415"},{"base_addr":"0x68650000","code_id":"54504A15a000","debug_file":"winrnr.pdb","debug_id":"767E2B2A0DFB4EA1A6504FD51D5A75D72","end_addr":"0x6865a000","filename":"winrnr.dll","version":"6.3.9600.17415"},{"base_addr":"0x68660000","code_id":"54503C8414000","debug_file":"nlaapi.pdb","debug_id":"CF84207C658C4943B13849E1A93690DE2","end_addr":"0x68674000","filename":"nlaapi.dll","version":"6.3.9600.17415"},{"base_addr":"0x68680000","code_id":"54503D1616000","debug_file":"pnrpnsp.pdb","debug_id":

AdapterDeviceID: 0x0116 AdapterDriverVersion: 9.17.10.4229 AdapterSubsysID: 05081028 AdapterVendorID: 0x8086 AddonsShouldHaveBlockedE10s: 1 AvailablePageFile: 5687652352 AvailablePhysicalMemory: 1964548096 AvailableVirtualMemory: 3690893312 BIOS_Manufacturer: Dell Inc. BlockedDllList: BreakpadReserveAddress: 48693248 BreakpadReserveSize: 67108864 BuildID: 20170628075643 CPUMicrocodeVersion: 0x28 ContentSandboxCapable: 1 ContentSandboxLevel: 1 CrashTime: 1501305356 E10SCohort: disqualified-test EMCheckCompatibility: true Email: FramePoisonBase: 0000004041080832 FramePoisonSize: 65536 InstallTime: 1499091642 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0116, AdapterSubsysID: 05081028, AdapterDriverVersion: 9.17.10.4229 FP(D00-L1000-W00001000-T000) DWrite? DWrite+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 112 StackTraces: {"crash_info":{"address":"0x5","crashing_thread":0,"type":"EXCEPTION_ACCESS_VIOLATION_READ"},"main_module":0,"modules":[{"base_addr":"0xc00000","code_id":"5953D1F883000","debug_file":"firefox.pdb","debug_id":"1521E244CFC446AA8FBFFFACC16DD97E2","end_addr":"0xc83000","filename":"firefox.exe","version":"54.0.1.6388"},{"base_addr":"0x5a580000","code_id":"589609EF7f000","debug_file":"mscms.pdb","debug_id":"4D2E97CD88354506A8BF3A2E10E0EFBC2","end_addr":"0x5a5ff000","filename":"mscms.dll","version":"6.3.9600.18589"},{"base_addr":"0x5a600000","code_id":"54503C492e000","debug_file":"XmlLite.pdb","debug_id":"26301BBC08C04CB3AFD914439CBC588F2","end_addr":"0x5a62e000","filename":"xmllite.dll","version":"6.3.9600.17415"},{"base_addr":"0x5a630000","code_id":"54503E7C260000","debug_file":"Wpc.pdb","debug_id":"B5C07484BB49410ABBA5AA4E30593E0E2","end_addr":"0x5a890000","filename":"Wpc.dll","version":"6.3.9600.17415"},{"base_addr":"0x5a890000","code_id":"5953CA4F68000","debug_file":"nssckbi.pdb","debug_id":"5E5FD1BF472C445994097E4333F917571","end_addr":"0x5a8f8000","filename":"nssckbi.dll","version":"54.0.1.6388"},{"base_addr":"0x5a900000","code_id":"5953CA4B19000","debug_file":"nssdbm3.pdb","debug_id":"FF0A2E82E783428781924873F7C70EF91","end_addr":"0x5a919000","filename":"nssdbm3.dll","version":"54.0.1.6388"},{"base_addr":"0x5a920000","code_id":"5953CA6155000","debug_file":"freebl3.pdb","debug_id":"A0C96C09284442418C004431A0E038F81","end_addr":"0x5a975000","filename":"freebl3.dll","version":"54.0.1.6388"},{"base_addr":"0x5a980000","code_id":"5953CA4E26000","debug_file":"softokn3.pdb","debug_id":"1969A7A498354DFDAC45E4EDE78C05ED1","end_addr":"0x5a9a6000","filename":"softokn3.dll","version":"54.0.1.6388"},{"base_addr":"0x5a9b0000","code_id":"54504AE516000","debug_file":"usp10.pdb","debug_id":"540D2B5EAA204EE498E9AE068C7E592C1","end_addr":"0x5a9c6000","filename":"usp10.dll","version":"6.3.9600.17415"},{"base_addr":"0x5a9d0000","code_id":"5953D62E315c000","debug_file":"xul.pdb","debug_id":"3379EA5B45364BF79A2C01C04E9019AB2","end_addr":"0x5db2c000","filename":"xul.dll","version":"54.0.1.6388"},{"base_addr":"0x5db30000","code_id":"5953D1F3b0000","debug_file":"lgpllibs.pdb","debug_id":"6404EE159958469F875FF4D2328228802","end_addr":"0x5dbe0000","filename":"lgpllibs.dll","version":"54.0.1.6388"},{"base_addr":"0x5dbe0000","code_id":"54504A168000","debug_file":"wsock32.pdb","debug_id":"2CA2F997582E46DEBFD5B1847D6AF4042","end_addr":"0x5dbe8000","filename":"wsock32.dll","version":"6.3.9600.17415"},{"base_addr":"0x5dbf0000","code_id":"5953D1F812f000","debug_file":"nss3.pdb","debug_id":"19FA203858144F548D7D427C83B377592","end_addr":"0x5dd1f000","filename":"nss3.dll","version":"54.0.1.6388"},{"base_addr":"0x5dd20000","code_id":"579994FCe0000","debug_file":"ucrtbase.pdb","debug_id":"3761F51D3FEE4EBDB1220B407EA3B12B1","end_addr":"0x5de00000","filename":"ucrtbase.dll","version":"10.0.14393.33"},{"base_addr":"0x5de00000","code_id":"57999B113000","debug_file":"api-ms-win-crt-utility-l1-1-0.pdb","debug_id":"22B37FB2FAC640F5B539D1B29E0BC2871","end_addr":"0x5de03000","filename":"api-ms-win-crt-utility-l1-1-0.dll","version":"10.0.14393.33"},{"base_addr":"0x5de10000","code_id":"579994CE3000","debug_file":"api-ms-win-crt-time-l1-1-0.pdb","debug_id":"1B3A0397DB6E4F7E9D851D2B967463341","end_addr":"0x5de13000","filename":"api-ms-win-crt-time-l1-1-0.dll","version":"10.0.14393.33"},{"base_addr":"0x5de20000","code_id":"57999AF55000","debug_file":"api-ms-win-crt-multibyte-l1-1-0.pdb","debug_id":"17313201382F443189CC768799F252411","end_addr":"0x5de25000","filename":"api-ms-win-crt-multibyte-l1-1-0.dll","version":"10.0.14393.33"},{"base_addr":"0x5de30000","code_id":"579994CE4000","debug_file":"api-ms-win-crt-convert-l1-1-0.pdb","debug_id":"F5AC01CDCD874A8780A5C388AC509E2E1","end_addr":"0x5de34000","filename":"api-ms-win-crt-convert-l1-1-0.dll","version":"10.0.14393.33"},{"base_addr":"0x5de40000","code_id":"579994CE3000","debug_file":"api-ms-win-crt-filesystem-l1-1-0.pdb","debug_id":"07F2A54978C94EBAB6CB51D32BA091331","end_addr":"0x5de43000","filename":"api-ms-win-crt-filesystem-l1-1-0.dll","version":"10.0.14393.33"},{"base_addr":"0x5de50000","code_id":"579994CE3000","debug_file":"api-ms-win-crt-heap-l1-1-0.pdb","debug_id":"BCCE61C40534445892124438423526AF1","end_addr":"0x5de53000","filename":"api-ms-win-crt-heap-l1-1-0.dll","version":"10.0.14393.33"},{"base_addr":"0x5de60000","code_id":"57999B063000","debug_file":"api-ms-win-crt-locale-l1-1-0.pdb","debug_id":"F39F756FE28A4E03BFC9660327900A1F1","end_addr":"0x5de63000","filename":"api-ms-win-crt-locale-l1-1-0.dll","version":"10.0.14393.33"},{"base_addr":"0x5de70000","code_id":"579994CE5000","debug_file":"api-ms-win-crt-math-l1-1-0.pdb","debug_id":"84093D8426424C34854A4350B952EA0F1","end_addr":"0x5de75000","filename":"api-ms-win-crt-math-l1-1-0.dll","version":"10.0.14393.33"},{"base_addr":"0x5de80000","code_id":"579994CF4000","debug_file":"api-ms-win-crt-runtime-l1-1-0.pdb","debug_id":"DB62AA7499B343A3AA65D9EAF0F4FAB51","end_addr":"0x5de84000","filename":"api-ms-win-crt-runtime-l1-1-0.dll","version":"10.0.14393.33"},{"base_addr":"0x5de90000","code_id":"57999B0A3000","debug_file":"api-ms-win-crt-environment-l1-1-0.pdb","debug_id":"B3937AEAEC8947CDBD29AA2B3D9A37A11","end_addr":"0x5de93000","filename":"api-ms-win-crt-environment-l1-1-0.dll","version":"10.0.14393.33"},{"base_addr":"0x5dea0000","code_id":"575A4B856d000","debug_file":"msvcp140.i386.pdb","debug_id":"DF945F8E508C40999A41FE041C8F1ADF1","end_addr":"0x5df0d000","filename":"msvcp140.dll","version":"14.0.24210.0"},{"base_addr":"0x5e140000","code_id":"57999ADA4000","debug_file":"api-ms-win-crt-string-l1-1-0.pdb","debug_id":"9A3EA3B394A3411A86AC53B4C8623CB21","end_addr":"0x5e144000","filename":"api-ms-win-crt-string-l1-1-0.dll","version":"10.0.14393.33"},{"base_addr":"0x5e150000","code_id":"57999AEA4000","debug_file":"api-ms-win-crt-stdio-l1-1-0.pdb","debug_id":"BB9697E1D33B4813ABD08BC1933D65D61","end_addr":"0x5e154000","filename":"api-ms-win-crt-stdio-l1-1-0.dll","version":"10.0.14393.33"},{"base_addr":"0x5e280000","code_id":"575A4B7215000","debug_file":"vcruntime140.i386.pdb","debug_id":"F1AB29BEC8CE4747A83AE87A4BEACA691","end_addr":"0x5e295000","filename":"VCRUNTIME140.dll","version":"14.0.24210.0"},{"base_addr":"0x5e2a0000","code_id":"5953D1EC23000","debug_file":"mozglue.pdb","debug_id":"87F27A7819074D659F0F38572A93AD622","end_addr":"0x5e2c3000","filename":"mozglue.dll","version":"54.0.1.6388"},{"base_addr":"0x60040000","code_id":"54503A46169000","debug_file":"DUI70.pdb","debug_id":"A6B5BFD065564F2BB2BDD39F7DAA2A682","end_addr":"0x601a9000","filename":"dui70.dll","version":"6.3.9600.17415"},{"base_addr":"0x601b0000","code_id":"54503A167f000","debug_file":"DUser.pdb","debug_id":"EDE5D6FECA7F4F128809BBB467C8551C2","end_addr":"0x6022f000","filename":"duser.dll","version":"6.3.9600.17415"},{"base_addr":"0x60230000","code_id":"5936FDBB29b000","debug_file":"ExplorerFrame.pdb","debug_id":"BE8ECB9C35D940FAB942D723D2DC7B082","end_addr":"0x604cb000","filename":"explorerframe.dll","version":"6.3.9600.18724"},{"base_addr":"0x623a0000","code_id":"5915DF3A181000","debug_file":"DWrite.pdb","debug_id":"0FB07D858C36467EB1E3967335BB5CBA2","end_addr":"0x62521000","filename":"DWrite.dll","version":"6.3.9600.18696"},{"base_addr":"0x62820000","code_id":"55C388BB3e6000","debug_file":"d2d1.pdb","debug_id":"810D011F05F04CECA605289FEF8EDA9B2","end_addr":"0x62c06000","filename":"d2d1.dll","version":"6.3.9600.18006"},{"base_addr":"0x664b0000","code_id":"54503A9660000","debug_file":"AudioSes.pdb","debug_id":"5D4235DBC80646EBAB4D502B157E522D2","end_addr":"0x66510000","filename":"AudioSes.dll","version":"6.3.9600.17415"},{"base_addr":"0x66510000","code_id":"54504AAE13a000","debug_file":"propsys.pdb","debug_id":"4B81AA7029904FB9B20D470E0C23D8262","end_addr":"0x6664a000","filename":"propsys.dll","version":"7.0.9600.17415"},{"base_addr":"0x68480000","code_id":"54503AFB53000","debug_file":"MMDevAPI.pdb","debug_id":"B3BB21AF5F1641A5A26D762CD97228952","end_addr":"0x684d3000","filename":"MMDevAPI.dll","version":"6.3.9600.17415"},{"base_addr":"0x68630000","code_id":"54503D3Ea000","debug_file":"OnDemandConnRouteHelper.pdb","debug_id":"238C1D697BA648EF9A028569A16652F01","end_addr":"0x6863a000","filename":"ondemandconnroutehelper.dll","version":"6.3.9600.17415"},{"base_addr":"0x68640000","code_id":"54503C3010000","debug_file":"wshbth.pdb","debug_id":"76CA6DB5CABA4ADA8BC0CBAC1F7785051","end_addr":"0x68650000","filename":"wshbth.dll","version":"6.3.9600.17415"},{"base_addr":"0x68650000","code_id":"54504A15a000","debug_file":"winrnr.pdb","debug_id":"767E2B2A0DFB4EA1A6504FD51D5A75D72","end_addr":"0x6865a000","filename":"winrnr.dll","version":"6.3.9600.17415"},{"base_addr":"0x68660000","code_id":"54503C8414000","debug_file":"nlaapi.pdb","debug_id":"CF84207C658C4943B13849E1A93690DE2","end_addr":"0x68674000","filename":"nlaapi.dll","version":"6.3.9600.17415"},{"base_addr":"0x68680000","code_id":"54503D1616000","debug_file":"pnrpnsp.pdb","debug_id":

All Replies (1)

FredMcD
FredMcD
more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Press the Reply button. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support