This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

"Profile missing" error spam + hundreds of "firefox.exe" processes on task manager

  • 4 vastust
  • 4 on selline probleem
  • 4 views
  • Viimati vastas hlpme

hlpme
hlpme
more options

"Profile missing" error spam + hundreds of "firefox.exe" processes on task manager

I tried to resolve this problem like delete and re-download new Firefox, delete/rename "Profiles.ini", but nothing helps. Before I've got just randomly popping "profile missing", but now it spams with it also now there are bunch of firefox.exe/ffcert.exe processes on my Task Manager. What's wrong?

"Profile missing" error spam + hundreds of "firefox.exe" processes on task manager I tried to resolve this problem like delete and re-download new Firefox, delete/rename "Profiles.ini", but nothing helps. Before I've got just randomly popping "profile missing", but now it spams with it also now there are bunch of firefox.exe/ffcert.exe processes on my Task Manager. What's wrong?

Valitud lahendus

hi, are you using an outdated version of kaspersky security software? if so, please either update or uninstall it...

Loe vastust kontekstis 👍 3

All Replies (4)

hlpme
hlpme Küsimuse esitaja
more options

Screenshot (idk why it wasn't attached to the 1st post)

philipp
philipp
  • Moderator
more options

Valitud lahendus

hi, are you using an outdated version of kaspersky security software? if so, please either update or uninstall it...

hlpme
hlpme Küsimuse esitaja
more options

philipp said

hi, are you using an outdated version of kaspersky security software? if so, please either update or uninstall it...

Hmm, may be. Btw, i wanted to change my kaspersky anti-virus to something else. Gonna try to delete it now.

hlpme
hlpme Küsimuse esitaja
more options

hlpme said

philipp said
hi, are you using an outdated version of kaspersky security software? if so, please either update or uninstall it...

Hmm, may be. Btw, i wanted to change my kaspersky anti-virus to something else. Gonna try to delete it now.

Yes, this worked, thank you!