We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

connect error 10060 - godaddy email sends incorrect greeting

  • 2 vastust
  • 1 on selline probleem
  • 16 views
  • Viimati vastas cpalmeriii

cpalmeriii
cpalmeriii
more options

I've used Thunderbird for years. Then my laptop died. Reloaded everything.

I can receive email without issue. However when I try to send email, I get this message:

"An error occurred while sending mail: The mail server sent an incorrect greeting. Cannot connect to SMTP server 173.201.193.228 (173.201.193.228:587), connect error 10060."

Thunderbird 52.9.1 (32 bit) Godaddy email / domain. I (think) I've tried all the combinations of port and password sending.

Current settings - pop.secureserver.net - POP - port 110 - password, transmitted insecurely My password is correct.

Someone please help - It's a pain in the butt to read mail in TBird and have to reply using Godaddy's web portal to respond.

I really want to use TBird and not have to use Outlook.

I've used Thunderbird for years. Then my laptop died. Reloaded everything. I can receive email without issue. However when I try to send email, I get this message: "An error occurred while sending mail: The mail server sent an incorrect greeting. Cannot connect to SMTP server 173.201.193.228 (173.201.193.228:587), connect error 10060." Thunderbird 52.9.1 (32 bit) Godaddy email / domain. I (think) I've tried all the combinations of port and password sending. Current settings - pop.secureserver.net - POP - port 110 - password, transmitted insecurely My password is correct. Someone please help - It's a pain in the butt to read mail in TBird and have to reply using Godaddy's web portal to respond. I really want to use TBird and not have to use Outlook.

Valitud lahendus

Not sure how, but I tweaked the config and it's working now.

Loe vastust kontekstis 👍 0

All Replies (2)

cpalmeriii
cpalmeriii Küsimuse esitaja
more options

Additionally - Tbird works - I've configured an AOL email on it and it's sending and receiving emails. It's Tbird / godaddy specific...


I configured it and it worked well on the previous laptop that died.

cpalmeriii
cpalmeriii Küsimuse esitaja
more options

Valitud lahendus

Not sure how, but I tweaked the config and it's working now.