This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Thunderbird live.com connect not working

  • 2 vastust
  • 1 on selline probleem
  • 12 views
  • Viimati vastas sfhowes

m.a.wing54
m.a.wing54
more options

Having trouble with Thunderbird establishing a working connection with my live.com account. Keep getting error message "Login to server imap-mail.outlook.com with username [account]@live.com failed". Neither the default (imap.office365.com) nor other (imap-mail.outlook.com) settings work. Rechecked the other settings and found no error. Same live.com successfully loaded to iOS device. Have added hotmail, icloud and gmail accounts without problems. Help?

Having trouble with Thunderbird establishing a working connection with my live.com account. Keep getting error message "Login to server imap-mail.outlook.com with username [account]@live.com failed". Neither the default (imap.office365.com) nor other (imap-mail.outlook.com) settings work. Rechecked the other settings and found no error. Same live.com successfully loaded to iOS device. Have added hotmail, icloud and gmail accounts without problems. Help?

All Replies (2)

svlad2009
svlad2009
more options

What do you have on that account for server settings? I've just tested with a new account set in TB v78.2.2. - imap and with automatic configuration - outlook dot office365 dot com and port 993 there is no issue (ssl/tsl + normal pass)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Does the live account have two-step verification? If it does, use an app password in place of the account password.

https://support.microsoft.com/en-ca/help/12409/microsoft-account-app-passwords-and-two-step-verification