Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

Address Book: Not adding emails

  • 1 vastus
  • 1 on selline probleem
  • 1 view
  • Viimati vastas david

Palmofdeborah
Palmofdeborah
more options

Just got a new computer. Address books are not working (Win11 TBird 78.14.0) I have added multiple addresses and they are not showing up in my personal address books (even though it says they are saved). When I try to add it again it says edit (meaning they are supposedly there somewhere) but the number of addresses shows 0. I manually added an email and they are also no-shows. There are literally 8 addresses from the former computer but the address book doesn't work - because the addresses don't exist in my personal address book. Everything is empty and I'm not sure if the "added addresses" are going elsewhere or what.

Just got a new computer. Address books are not working (Win11 TBird 78.14.0) I have added multiple addresses and they are not showing up in my personal address books (even though it says they are saved). When I try to add it again it says edit (meaning they are supposedly there somewhere) but the number of addresses shows 0. I manually added an email and they are also no-shows. There are literally 8 addresses from the former computer but the address book doesn't work - because the addresses don't exist in my personal address book. Everything is empty and I'm not sure if the "added addresses" are going elsewhere or what.

All Replies (1)

david
david
  • Top 10 Contributor
more options

You need to tell us more. With a new computer, I'm surprised that you are using a version of Thunderbird that is quite old. That implies you attempted to move the profile from one computer to another. How did you move the profile? Explicit details will help.