This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

can;t get or receive email

  • 1 vastus
  • 0 on selline probleem
  • 3 views
  • Viimati vastas david

more options

Everytime I open up Thunderbird to try to send an email, it says “Login to server pop.shaw.ca with username ricc failed” My isp won;t help because they say they don’t support a third party application, so can you help?

My hospital phone doesn't do toll free or long distance calls


Thank you

Everytime I open up Thunderbird to try to send an email, it says “Login to server pop.shaw.ca with username ricc failed” My isp won;t help because they say they don’t support a third party application, so can you help? My hospital phone doesn't do toll free or long distance calls Thank you

All Replies (1)

more options

Are you able to login on the web with your browser? That would confirm whether your password is correct.