This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

setting second email

  • 5 vastust
  • 0 on selline probleem
  • Viimati vastas arlev

Rick Bassett
Rick Bassett
more options

I have one email setup however I can't get the second email set up which is a gmail account. I keep getting an error message from gmail. I can log into the account from firefox so password and email address is correct. Everything looks good to me I have attached the error I am getting from gmail. thank you, Rick

I have one email setup however I can't get the second email set up which is a gmail account. I keep getting an error message from gmail. I can log into the account from firefox so password and email address is correct. Everything looks good to me I have attached the error I am getting from gmail. thank you, Rick
Attached screenshots

All Replies (5)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Do you have an antivirus other than defender? Or a VPN?

Helpful?

Rick Bassett
Rick Bassett Küsimuse esitaja
more options

Yes but when I set up my first email there was no problem

Helpful?

arlev
arlev
more options

TB will test the connection as the profile is being created. Was that okay? Is this POP or IMAP? Have you changed the Gmail settings to allow for an offline email client? https://support.google.com/mail/answer/7104828?hl=en

Helpful?

Rick Bassett
Rick Bassett Küsimuse esitaja
more options

In setup new account Thunderbird show successfully found email but when it goes to verify with Google the error 400 appears from Google. Please see attached pre test works but done is greyed out What am I doing wrong. Rick

Muudetud Rick Bassett poolt

Helpful?

arlev
arlev
more options

Have you changed the settings in Gmail as suggested?

Helpful?

Küsimuse postitamine

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.