This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

I want to install firefox on my new computer, but it is currently unable to connect to the internet (Internet Explorer will not work). I am not able to download firefox to a DVD so I can upload it to my new computer.

  • 1 vastus
  • 5 on selline probleem
  • 3 views
  • Viimati vastas scoobidiver

more options

Internet Explorer was previously working on my new computer, but it will not connect now and I just want to use Firefox and delete Internet Explorer from that computer.

How do I download Firefox in a format that I can move to the new computer? A flashdrive will not work either.

Internet Explorer was previously working on my new computer, but it will not connect now and I just want to use Firefox and delete Internet Explorer from that computer. How do I download Firefox in a format that I can move to the new computer? A flashdrive will not work either.

All Replies (1)

more options

From another computer, go to http://www.mozilla.com/firefox/, click "Free download" button, click "Save File" button, select your flash drive in "Save as" window. "Firefox Setup 3.6.13.exe" file will be saved in your flash drive.

You just need to insert it in your new computer and double-click on "Firefox Setup 3.6.13.exe" from Windows Explorer and follow instructions.