Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Teema arhiveeriti. Please ask a new question if you need help.

download step 2 says drag icon to folder when prompted, never got icon or prompt

  • 1 vastus
  • 1 on selline probleem
  • 13 views
  • Viimati vastas cor-el

suewipijewski
suewipijewski
more options

I have a new macbook pro and am trying to download fire fox. It seems to have downloaded but step 2 says "when prompted drag icon into applications folder. After it finished downloading I never got an icon to move to the folder and there was no prompt. What do I do??????

I have a new macbook pro and am trying to download fire fox. It seems to have downloaded but step 2 says "when prompted drag icon into applications folder. After it finished downloading I never got an icon to move to the folder and there was no prompt. What do I do??????

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See: