Would you please make the advertisement at the top of my email page narrower. I cannot access the mailbox tool bar. New, move, sent, delete are all covered up.
I have Comcast for my provider, but use att.net for most of my email. The ad only appears in mail from
http://us.mg205.mail.yahoo.com/dc/launch?.partner=sbc&.gx=1&.rand=a6g5emck7m4o1
yahoo says it is not theirs and att says it is not theirs.
All Replies (2)
Can you attach a screenshot?
- http://en.wikipedia.org/wiki/Screenshot
- https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (1 MB).
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.org/kb/Safe+Mode
to Cor el I cleared everything. Sharon