This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Amazon Instant Video won't play after 34.0.5 update

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

more options

Upgraded to 34.0.5 yesterday, along with Flashblock 1.5.18 but I am not able to play the Amazon Instant videos now. Youtube videos play with no problem, as do others on news sites, etc. Amazon videos plays fine in Pale Moon, just not in Forefox. I've restarted my computer and browser to no avail.

Any help greatly appreciated.

Upgraded to 34.0.5 yesterday, along with Flashblock 1.5.18 but I am not able to play the Amazon Instant videos now. Youtube videos play with no problem, as do others on news sites, etc. Amazon videos plays fine in Pale Moon, just not in Forefox. I've restarted my computer and browser to no avail. Any help greatly appreciated.

All Replies (2)

more options

Plushpuppy, we are investigating an issue with Flash with the current release. However please disable the mention add on above, it may stop the immediate issues.

Thank you and sorry for the inconvenience.

more options

If an extension like FlashBlock isn't working properly in the current release ten you will have to disable that extension and wait for an update.