This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can't import contacts from hotmail

  • 2 replies
  • 8 have this problem
  • 1 view
  • Last reply by sfhowes

more options

I have tried importing my contacts from my Hotmail account to my new Thunderbird address book but the import wizard fails to carry out the transaction. Please help

I have tried importing my contacts from my Hotmail account to my new Thunderbird address book but the import wizard fails to carry out the transaction. Please help

All Replies (2)

more options

Export the hotmail contacts as a .csv file and save to your desktop.

If you wish you can open a .csv file using eg: Excel or OpenOffice calc You can edit the column heading to match those of Thunderbird. See info at link:

then Import the .csv file. In Address Book Tools > Import Select : Address Book and click on Next Select: Text file (LDIF, .tab. .csv, .txt) and click on Next you may have to map the column headings.

more options