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Todays Outlook Hotmail service update Login Failure

musicmac
musicmac
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Today Microsoft Outlook or Hotmail changed their site radically. I can no longer use Thunderbird to access my account with the following error.

Sending of password for user *myaccount*@hotmail.com did not succeed. Mail server pop3.live.com responded: Authentication failure: unknown user name or bad password. [Error="ProxyNotAuthenticated" AuthResult=0 Proxy=AM2PR01MB0451.eurprd01.prod.exchangelabs.com:1995:SSL]

This is not password related and has something to do with the way Thunderbird accesses the account. I'd like this fixed quickly as I do not find the outlook web-based interface particularly useful.

Today Microsoft Outlook or Hotmail changed their site radically. I can no longer use Thunderbird to access my account with the following error. Sending of password for user *myaccount*@hotmail.com did not succeed. Mail server pop3.live.com responded: Authentication failure: unknown user name or bad password. [Error="ProxyNotAuthenticated" AuthResult=0 Proxy=AM2PR01MB0451.eurprd01.prod.exchangelabs.com:1995:SSL] This is not password related and has something to do with the way Thunderbird accesses the account. I'd like this fixed quickly as I do not find the outlook web-based interface particularly useful.

Chosen solution

Other Microsoft users have found that they turned POP protocol off. Go to the webmail site and see if that is your problem.

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All Replies (3)

user01229325
user01229325
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Chosen Solution

Other Microsoft users have found that they turned POP protocol off. Go to the webmail site and see if that is your problem.

musicmac
musicmac Question owner
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The new 'site' disables POP by default. That was indeed the problem. Thanks for that.

user01229325
user01229325
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I hope you fixed this quick enough for your satisfaction. :)