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new oddities for 50.0.2

metalman630
metalman630
more options

Not a question, just a found fact. This week FF updated to 50.0.2. There is definitely something wrong with this version, can't put my finger on what it is...but here's an occurrence for example. I belong to a survey group called ipsos. I go into my email and run surveys. This weekend I go in and EVERY SURVEY (mind you, there are 15 of these, and at least 12 would respond to SOMETHING) comes back with an error saying: https://amp.ipsosinteractive.com/error?ec=1001&ci=&supplierId=&id=&pid=&uid=

which means:

We're sorry! This survey is no longer available. [1001]

So I go to the direct login website. It tells me I have 12 surveys to do..click on the links here...SAME THING. I install 49.02. Bam, I can do surveys again...notice FF wants to be restarted again for the 50.0.2. Ok, let's restart. I can do some surveys...then after the third one bam, I can't do ANY surveys again. Set FF to NOT AUTO UPDATE. Reload 49.02 again. Bam, again, i can click on previous links that were denied and do surveys again.

Not a question, just a found fact. This week FF updated to 50.0.2. There is definitely something wrong with this version, can't put my finger on what it is...but here's an occurrence for example. I belong to a survey group called ipsos. I go into my email and run surveys. This weekend I go in and EVERY SURVEY (mind you, there are 15 of these, and at least 12 would respond to SOMETHING) comes back with an error saying: https://amp.ipsosinteractive.com/error?ec=1001&ci=&supplierId=&id=&pid=&uid= which means: We're sorry! This survey is no longer available. [1001] So I go to the direct login website. It tells me I have 12 surveys to do..click on the links here...SAME THING. I install 49.02. Bam, I can do surveys again...notice FF wants to be restarted again for the 50.0.2. Ok, let's restart. I can do some surveys...then after the third one bam, I can't do ANY surveys again. Set FF to NOT AUTO UPDATE. Reload 49.02 again. Bam, again, i can click on previous links that were denied and do surveys again.

Chosen solution

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

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All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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Chosen Solution

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

metalman630
metalman630 Question owner
more options

Would like to mention to those of you who, like me, do not use the funny three lined thing and knocked it off your task area or use the conventional FF view with out the gaudy silly orange button, take step 1 and read it as "Choose History off your menu, and then "Clear Recent History..."" In fact my Gmail account posted the instructions to this as "Click the menu button New FX Menu, choose History, and then...." which really confused me the first 3 times I read it.