Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I whitelist sites in Firefox so I can allow ads and read the content?

  • 2 replies
  • 3 have this problem
  • 2 views
  • Last reply by VestaC

more options

There are newspaper and magazine sites that block access to their content unless you are able whitelist their site. This allows (or stops blocking) their ads, which in turn is how they help pay for their sites. I can't find any information on how to do this and can't locate a whitelist in Firefox. Where do I start and what steps are required for creating or adding to a whitelist of websites whose ads are not blocked? Thank you!

There are newspaper and magazine sites that block access to their content unless you are able whitelist their site. This allows (or stops blocking) their ads, which in turn is how they help pay for their sites. I can't find any information on how to do this and can't locate a whitelist in Firefox. Where do I start and what steps are required for creating or adding to a whitelist of websites whose ads are not blocked? Thank you!

Chosen solution

Hi VestaC, in regular windows, Firefox doesn't block ads.

In private windows, the Tracking Protection feature may block ads. If Firefox applies Tracking Protection to the currently displayed pages, you can make an exception using a "shield" icon at the left end of the address bar. More info in this article: What happened to Tracking Protection?.

Otherwise, you could check your add-ons, in particular, your extensions. Popular extensions include a number that can block ads in pages, such as Adblock Plus, uBlock Origin, uMatrix, Disconnect, Ghostery, Privacy Badger, and many others. Often they will give you a toolbar button to manage whether to block content on the current page.

You can view, disable, and often configure or remove unwanted or unknown extensions on the Add-ons page. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then cast a critical eye over the list on the right side. All extensions are optional. If you see an Options button, you can make settings changes for the extension. The "More" link provides more detailed information. If in doubt, disable.

Can you get the site "unblocked" to its satisfaction?

Read this answer in context 👍 2

All Replies (2)

more options

Chosen Solution

Hi VestaC, in regular windows, Firefox doesn't block ads.

In private windows, the Tracking Protection feature may block ads. If Firefox applies Tracking Protection to the currently displayed pages, you can make an exception using a "shield" icon at the left end of the address bar. More info in this article: What happened to Tracking Protection?.

Otherwise, you could check your add-ons, in particular, your extensions. Popular extensions include a number that can block ads in pages, such as Adblock Plus, uBlock Origin, uMatrix, Disconnect, Ghostery, Privacy Badger, and many others. Often they will give you a toolbar button to manage whether to block content on the current page.

You can view, disable, and often configure or remove unwanted or unknown extensions on the Add-ons page. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then cast a critical eye over the list on the right side. All extensions are optional. If you see an Options button, you can make settings changes for the extension. The "More" link provides more detailed information. If in doubt, disable.

Can you get the site "unblocked" to its satisfaction?

more options

Thank you!!! So helpful, and such a fast reply--very grateful for the help.