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Both IE and Google Chrome will play Amazon videos, Firefox will not.

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

rpollitzer
rpollitzer
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I contacted Amazon,a nd they had me try several things, I finally uninstalled and re-installed Firefox, but problem persists

I contacted Amazon,a nd they had me try several things, I finally uninstalled and re-installed Firefox, but problem persists

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try:

rpollitzer
rpollitzer Question owner
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Proposed solution was not applicable to my version of Windows 8.1.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Are there any media related messages in the Web Console (Tools > Web Developer)?

You can check the Network Monitor to see if content is blocked or otherwise fails to load.

You can use "Ctrl+F5" or "Ctrl+Shift+R" to reload the page and bypass the cache to generate a fresh log.