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can install Google accounts as POP but not IMAP accounts

  • 3 replies
  • 12 have this problem
  • 4 views
  • Last reply by catbill

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I can install two google accounts as POP accounts but not as IMAP accounts. When I try to install them as IMAP accounts: 1. In Thunderbird, I enter my log-in credentials in the Mail Account Setup window and press "Continue." A message appears in the window that says "Configuration found in Mozilla ISP database." I press "Done." "Checking password" appears and the circle goes around and around. A message in the window says "Username or password invalid." 2. At the same time, a window opens that says "Google Sign in to continue to Mozilla Thunderbird Email." It shows my email address. When I press "Next" in that window, nothing happens. 3. If I close the Google sign-in window, a message in the Thunderbird window then says "Configuration could not be verified--is the username or password wrong?"

As I said, I can install the POP accounts successfully using the same login credentials.

Any suggestions would be appreciated.

I can install two google accounts as POP accounts but not as IMAP accounts. When I try to install them as IMAP accounts: 1. In Thunderbird, I enter my log-in credentials in the Mail Account Setup window and press "Continue." A message appears in the window that says "Configuration found in Mozilla ISP database." I press "Done." "Checking password" appears and the circle goes around and around. A message in the window says "Username or password invalid." 2. At the same time, a window opens that says "Google Sign in to continue to Mozilla Thunderbird Email." It shows my email address. When I press "Next" in that window, nothing happens. 3. If I close the Google sign-in window, a message in the Thunderbird window then says "Configuration could not be verified--is the username or password wrong?" As I said, I can install the POP accounts successfully using the same login credentials. Any suggestions would be appreciated.

Chosen solution

IMAP and SMTP at Gmail use OAuth2 and due to changes made by Google, it is currently broken. TB 52.1 has a fix for this. Hopefully if you check for updates you will be offered this new version.

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Chosen Solution

IMAP and SMTP at Gmail use OAuth2 and due to changes made by Google, it is currently broken. TB 52.1 has a fix for this. Hopefully if you check for updates you will be offered this new version.

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Thank you both! It hadn't occurred to me that there was an update since I had just installed it.