Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

An error occurred while sending mail: The mail server sent an incorrect greeting: mtlp000087 cmsmtp Connection Rejected - see http://www.spamhaus.org/query/ip/

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by christ1

more options

An error occurred while sending mail: The mail server sent an incorrect greeting: mtlp000087 cmsmtp Connection Rejected - see http://www.spamhaus.org/query/ip/196.53.32.11.

My ISP, Telus, tells me that I'm connected to the correct port: 1025

An error occurred while sending mail: The mail server sent an incorrect greeting: mtlp000087 cmsmtp Connection Rejected - see http://www.spamhaus.org/query/ip/196.53.32.11. My ISP, Telus, tells me that I'm connected to the correct port: 1025

All Replies (1)

more options
My ISP, Telus, tells me that I'm connected to the correct port: 1025

The port number looks unusual at best. Check the support web site of your email provider for the correct server settings. Please post your results here.