BBC website not working properly
Hi, I have been using the BBC website for years now, but recently it has lost a lot of its functionality on Firefox. MS Edge works okay.
Is it a BBC problem or Mozillla?
Typically, images are not downloading properly, video's not playing, weather favs are not available, I can not even change my cookie settings. It is not a great browsing experience that I have become used to with Firefox.
Chosen solution
You are going to hate me.
This morning the BBC website is working just fine, first time in a week.
I did have a problem, honest. I just don't understand why it has fixed itself, I have done nothing.
But thanks for your help guys.
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Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
Type about:preferences<enter> in the address bar.
- Cookies; Select Privacy. Under History, select
Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
- Cache; Select Advanced > Network. Across from
Cached Web Content, Press Clear Now.
If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;
Type about:preferences#advanced<enter> in the address bar.
Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.
Then restart. Poke around safe websites. Are there any problems?
Hi !
Don't know if you have a BBC account, but about a week ago members received an email from the BBC, pertaining to their Privacy and Cookies Policy. Among other things : The BBC does not respond to DNT requests, meaning that you have to check your browser's Do Not Track settings. Also you will have to allow cookies for any BBC page you're on (but you say that you can't change your cookies settings ...... ?)
In addition : Make sure that you have no content blocking extensions enabled on that site, such as AdBlock Plus or NoScript.
Chosen Solution
You are going to hate me.
This morning the BBC website is working just fine, first time in a week.
I did have a problem, honest. I just don't understand why it has fixed itself, I have done nothing.
But thanks for your help guys.
Could be the website had the problem. As long as the problem is gone.
Please flag your last post as Solved Problem so others will know.