We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

The RETR command did not succeed. Error retrieving a message. Mail server pop-server.ca.rr.com responded: no such message.

  • 2 replies
  • 12 have this problem
  • 1 view
  • Last reply by DC_STNY

persaud63
persaud63
more options

unable to receive e-mails. Alert:The RETR command did not succeed. Error retrieving a message. Mail server pop-server.ca.rr.com responded: no such message.

unable to receive e-mails. Alert:The RETR command did not succeed. Error retrieving a message. Mail server pop-server.ca.rr.com responded: no such message.

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I suggest you use the account settings shown here in Thunderbird. https://www.timewarnercable.com/en/support/faqs/faqs-internet/e-mailacco/incoming-outgoing-server-addresses.html

The server pop-server.ca.rr.com indicates you have not updated your setting to reflect changes made by road runner / Time warner cable

DC_STNY
DC_STNY
more options

" The RETR command did not succeed. Error retrieving a message. Mail server mail.twc.com responded: no such message. "

Same message. Can send, but not retrieve e-mails. Thunderbird bottom line shows that 137 messages are available. Thunderbird 52.2.1 and Windows 10. HAVE changed server settings to mail.twc.com with proper ports for POP and SMTP. Messages are on the TWC mail server, when I go to it. No virus blockers. Password is correct. Love having folders on my PC- don't want to have to use e-mail server to retrieve mail. Thanks.