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Archived email did not transfer from an upgrade to Mac El Capitan 10.11.6

  • 3 replies
  • 4 have this problem
  • 9 views
  • Last reply by christ1

spfischer
spfischer
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When I restored the Mac from TimeMachine after the upgrade, none of the Archives folders / emails came with it. The folders show up empty.

I went into Library>Thunderbird>Profiles> and found a 1 KB file associated with the respective Archives folders.

I may have a backup in Carbonite that has these files.

Many thanks in advance!

When I restored the Mac from TimeMachine after the upgrade, none of the Archives folders / emails came with it. The folders show up empty. I went into Library>Thunderbird>Profiles> and found a 1 KB file associated with the respective Archives folders. I may have a backup in Carbonite that has these files. Many thanks in advance!

All Replies (3)

christ1
christ1
  • Top 25 Contributor
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Looks like the Thunderbird profile wasn't backed up?

In any case, what is your question?

spfischer
spfischer Question owner
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Thank you. This happened for three different account's Archives - all accounts associated with a GoDaddy Account. POP server, not IMAP.

My question is where on Earth might the profiles be hidden? Apple assures me that Time Machine captures everything on the hard drive, so I am hopeful that the files are somewhere on the backup. I followed the T-bird directions for making an Archive.

Again, thanks!

christ1
christ1
  • Top 25 Contributor
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For the profile location see http://kb.mozillazine.org/Profile_folder_-_Thunderbird

To manually backup your profile: https://support.mozilla.org/kb/profiles-where-thunderbird-stores-user-data#w_backing-up-a-profile

Note, archiving and profile backup are entirely different things from a Thunderbird point of view. https://support.mozilla.org/kb/archived-messages