This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why does the translator tab appears when I start Firefox?

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

egbert1943
egbert1943
more options

When I open Firefox an unwanted translator tab appears. I simply don't know how to change it so that it does not appear anymore. This never happened with the previous version.

When I open Firefox an unwanted translator tab appears. I simply don't know how to change it so that it does not appear anymore. This never happened with the previous version.

Chosen solution

Hi,

This sounds like is caused by malware on your computer. There a couple of places to look to remove this:

  1. Click the menu button New Fx Menu and choose Add-ons.
  2. In the Add-ons Manager tab, select the Extensions panel.
  3. Select the toolbar you wish to remove.
  4. Click the Remove button.
  5. Click "Restart now" if it pops up. Your tabs will be saved and restored after the restart.

If that doesn't work, you may want to run an antivirus scan on your computer. You can try these free programs to scan for malware, which work with your existing antivirus software:

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix the problem? Please let us know!

Read this answer in context 👍 0

All Replies (2)

user1929
user1929
more options

Chosen Solution

Hi,

This sounds like is caused by malware on your computer. There a couple of places to look to remove this:

  1. Click the menu button New Fx Menu and choose Add-ons.
  2. In the Add-ons Manager tab, select the Extensions panel.
  3. Select the toolbar you wish to remove.
  4. Click the Remove button.
  5. Click "Restart now" if it pops up. Your tabs will be saved and restored after the restart.

If that doesn't work, you may want to run an antivirus scan on your computer. You can try these free programs to scan for malware, which work with your existing antivirus software:

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix the problem? Please let us know!

FredMcD
FredMcD
more options

What translator are you talking about? Is it opening in a tab or window?