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Firefox crashes

  • 4 replies
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  • Last reply by enzo.degni

enzo.degni
enzo.degni
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help please, my firefox crash with pazienti.it site, i have just try with addon disable but crash is not solved, error are:

Report ID Date Submitted bp-78a26eb3-bc51-4fdf-baac-460500180605 6/6/18 12:34 AM bp-4cd73052-d7a4-4285-8d31-ddcb41180605 6/6/18 12:30 AM bp-0fd8d14f-88f1-4a72-bece-5e4781180605 6/6/18 12:29 AM bp-58f43fc4-555b-473f-8bd3-55d5f1180605 6/6/18 12:10 AM


could you help me?

firefox is my sole browser, i love it

thanks Enzo

help please, my firefox crash with pazienti.it site, i have just try with addon disable but crash is not solved, error are: Report ID Date Submitted bp-78a26eb3-bc51-4fdf-baac-460500180605 6/6/18 12:34 AM bp-4cd73052-d7a4-4285-8d31-ddcb41180605 6/6/18 12:30 AM bp-0fd8d14f-88f1-4a72-bece-5e4781180605 6/6/18 12:29 AM bp-58f43fc4-555b-473f-8bd3-55d5f1180605 6/6/18 12:10 AM could you help me? firefox is my sole browser, i love it thanks Enzo

Chosen solution

No, Ubuntu makes its own special branded Firefox version with modifications that behaves differently.

You can find the full version of the current official Firefox release (60.0.2) in all languages and all operating systems here:

Read this answer in context 👍 0

All Replies (4)

cor-el
cor-el
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You use a third-party Ubuntu Firefox build and this means that there are no symbols available and thus is it onto possible to interpret the crash report with only address from libxul.so.

signature: Firefox 52.8.0 Crash Report [@ libxul.so@0x371ba72 | libxul.so@0x5527123 | libxul.so@0x566ffff | libxul.so@0x336017b | libxul.so@0x331ff5f | libxul.so@0x331ff5f | libxul.so@0x45809f | libxul.so@0x36d954f | libxul.so@0x45809f | libxul.so@0x36d954f | libxul.so@0x45809f | libxul.so@0x3... ]

enzo.degni
enzo.degni Question owner
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hi, i have installed firefox 52.8 esr from repository http://ppa.launchpad.net/mozillateam/ppa/ubuntu, isn't official repo mozilla for firefox ? thanks

cor-el
cor-el
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Chosen Solution

No, Ubuntu makes its own special branded Firefox version with modifications that behaves differently.

You can find the full version of the current official Firefox release (60.0.2) in all languages and all operating systems here:

enzo.degni
enzo.degni Question owner
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Hi Cor-el, thanks for you suggest, I try to install a new fresh firefox from official repository, I hope to solve.

Thank you very much Enzo