This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Avast says disable SSL/TLS in Thunderbird, they will keep it secure?

  • 1 reply
  • 1 has this problem
  • 19 views
  • Last reply by sfhowes

fortapache555
fortapache555
more options

My SSD (drive C:) crashed. When I replaced it and installed all the programs, I opened Thunderbird and got an alert which read. . .

"Avast! has detected a secure connection from your email program (process thunderbird.exe) to the SMTP server 108.177.103.109 (108.177.103.109). This type of connection cannot be checked for viruses. Please disable SSL/TLS in your mail client so that the Mail Scanner can scan your mail. The Mail Scanner will provide the SSL/TLS security itself."

Since I disabled the SSL/TLS it seems that I cannot undo it. Is this ok or should I uninstall and reinstall?

My SSD (drive C:) crashed. When I replaced it and installed all the programs, I opened Thunderbird and got an alert which read. . . "Avast! has detected a secure connection from your email program (process thunderbird.exe) to the SMTP server 108.177.103.109 (108.177.103.109). This type of connection cannot be checked for viruses. Please disable SSL/TLS in your mail client so that the Mail Scanner can scan your mail. The Mail Scanner will provide the SSL/TLS security itself." Since I disabled the SSL/TLS it seems that I cannot undo it. Is this ok or should I uninstall and reinstall?
Attached screenshots

Chosen solution

That IP resolves to a Google server, so I assume this is a gmail account. A better approach is to disable scanning by Avast of SSL connections and email folders, and set the connection security for the smtp server in Tools/Account Settings, Outgoing Server (SMTP) in the lower left pane. You wouldn't be able to send through an smtp server that requires SSL anyway if you turned it off, and let Mail Scanner 'provide the SSL/TLS security itself', a dubious claim.

Read this answer in context 👍 0

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor
more options

Chosen Solution

That IP resolves to a Google server, so I assume this is a gmail account. A better approach is to disable scanning by Avast of SSL connections and email folders, and set the connection security for the smtp server in Tools/Account Settings, Outgoing Server (SMTP) in the lower left pane. You wouldn't be able to send through an smtp server that requires SSL anyway if you turned it off, and let Mail Scanner 'provide the SSL/TLS security itself', a dubious claim.