This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Frustration because I don't have a Preference

LaPoodella
LaPoodella
more options

I cannot change my preferences at all because I cannot get a preference menu from the Firefox banner button. I click on it, I use my Command, keys I have tried and tried, asked a question, asked again, tried to file a bug report and was waylaid back here. Sadly, after 22 years of using Firefox, I must go over to Safari! Please notify me when you fix this issue so I can set my preferences and use my favorite radio station.

I cannot change my preferences at all because I cannot get a preference menu from the Firefox banner button. I click on it, I use my Command, keys I have tried and tried, asked a question, asked again, tried to file a bug report and was waylaid back here. Sadly, after 22 years of using Firefox, I must go over to Safari! Please notify me when you fix this issue so I can set my preferences and use my favorite radio station.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi, is this problem on your Mac, or on your iOS device (iPhone, iPad)?

If it on your Mac:

Is the Preferences page available using either of these methods:

  • (menu bar) Firefox > Preferences
  • type or paste about:preferences into the address bar and press Enter/Return to load it