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Attempted to archive email (gone into the black hole)

  • 2 replies
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  • 4 views
  • Last reply by okcharlie

okcharlie
okcharlie
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I used the "A" key on a message in my yahoo account and it did not go to any of the Yahoo archive folders. Can't find it in the trash either. Any ideas about where this message might have ended up? Thanks

I used the "A" key on a message in my yahoo account and it did not go to any of the Yahoo archive folders. Can't find it in the trash either. Any ideas about where this message might have ended up? Thanks

All Replies (2)

Matt
Matt
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What folder is set in account settings > copies and folders for archives for that account? That might offer a clue.

okcharlie
okcharlie Question owner
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Thanks for the help. The "a" key doesn't seem to work right on yahoo accounts but it works fine with my Gmail, outlook, and gmx accounts. I double-checked the archive setup under copies and folders and it is set up correctly. The "a" key moves the message somewhere just not to the archive folder or anywhere else that I can find.