This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed. Please ask a new question if you need help.

I HAVE NOT HEARD BACK FROM ON HOW TO FIX THE SMTP (closed)

TEX SUN
TEX SUN
more options

HELLO, 

          SORRY FOR THE CAPS, IM JUST FRUSTRATED!! I PAID A COMPUTER TECH

$90.00 ABOUT 6 MONTHS AGO TO FIX AND OUTGOING MAIL ISSUE, AND HE FIXED THE ISSUED, NOW IT HAS STARTED ALL OVER AGAIN! I HAVE LOOKED AT MANY YOUTUBE VIDEOS AND STILL AHVE NOT SOLVED THE SMTP ISSUE! THIS IS WHAT THE MESSAGE BOX SAYS: SMPT SERVER 

         DESCRIPTION SERVER NAME
         PORT 587-DEFAULT 587
         SECURITY AND AUTHENTIFICATION
         CONNECTING SECURITY THIS IS WHAT I PUT STARTTLS
         AUTHENTIFICATION METHOD: NORMAL PASSWORD
         USER NAME I PUT MY EMAIL ADDRESS willowby4@yahoo.com

I TRYING TO FIND OUT SPECIFICALLY WHAT I'M SUPPOSED TO PUT INTHAT BOX!! I WOULD APPRECITATE A RESPONSE PLEASE! 

                                                                        THANK YOU FOR YOUR TIME,
                                                                         Deborah H. Sigel
                                                                         willowby4@yahoo.com
HELLO, SORRY FOR THE CAPS, IM JUST FRUSTRATED!! I PAID A COMPUTER TECH $90.00 ABOUT 6 MONTHS AGO TO FIX AND OUTGOING MAIL ISSUE, AND HE FIXED THE ISSUED, NOW IT HAS STARTED ALL OVER AGAIN! I HAVE LOOKED AT MANY YOUTUBE VIDEOS AND STILL AHVE NOT SOLVED THE SMTP ISSUE! THIS IS WHAT THE MESSAGE BOX SAYS: SMPT SERVER DESCRIPTION SERVER NAME PORT 587-DEFAULT 587 SECURITY AND AUTHENTIFICATION CONNECTING SECURITY THIS IS WHAT I PUT STARTTLS AUTHENTIFICATION METHOD: NORMAL PASSWORD USER NAME I PUT MY EMAIL ADDRESS willowby4@yahoo.com I TRYING TO FIND OUT SPECIFICALLY WHAT I'M SUPPOSED TO PUT INTHAT BOX!! I WOULD APPRECITATE A RESPONSE PLEASE! THANK YOU FOR YOUR TIME, Deborah H. Sigel willowby4@yahoo.com
Attached screenshots

Modified by Wayne Mery

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Please post all your responses and new information in https://support.mozilla.org/en-US/questions/1462611

Please do not use caps!

Please be patient in waiting for a response.