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Youtube videos do not play in Firefox. I have this error: "You need to upgrade your Adobe Flash Player to watch this video," even after I have followed the link.

  • 3 replies
  • 258 have this problem
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  • Last reply by TXGuy

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This error message appears when trying to view Youtube videos: "You need to upgrade your Adobe Flash Player to watch this video," even though I have already installed the suggested piece of software.

URL of affected sites

http://www.youtube.com

This error message appears when trying to view Youtube videos: "You need to upgrade your Adobe Flash Player to watch this video," even though I have already installed the suggested piece of software. == URL of affected sites == http://www.youtube.com

All Replies (3)

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You have 2 versions of "Shockwave Flash" (Adobe Flash Player) installed; one very old version (7.0 r19) and the current version (10.0 r45). You can see both "Shockwave Flash" plugins by going to Tools > Add-ons > Plugins. You can disable the old version 7 there. To disable the old version: http://support.mozilla.com/en-US/kb/Using+plugins+with+Firefox#Managing_plugins

Remove the old plugin 1. If the old version 7 is showing as "Adobe Flash Player 7 Plugin" in your Control Panel > Add or Remove Programs, you can remove it from there; click on it, click Remove. See: http://windows.microsoft.com/en-us/windows7/Uninstall-or-change-a-program

2. If the old version 7 is not shown in Add or Remove programs, see: http://support.mozilla.com/en-US/kb/Troubleshooting+plugins#Manually_uninstalling_a_plugin . Some of the old plugins are in the Plugins folder of your programs Firefox install folder and can be renamed or removed from there manually.

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i have windows xp and i'm having the same problem. i've tried to uninstall all the flash players/plugins and to reinstall them but nothing help to solve this problem so far. i'm exhausted and i really like firefox browser so plz help me with it.

thanks, orel

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Since the automatic update for the Adobe Flash plugin no flash will work with Firefox. I used the Adobe uninstaller and re installed their download but though it works fine with Opera Firefox doesn't even show shockwave in the list of add ons. Is there a way to force its recognition?

XP home SP3 Firefox v3.6.3