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I can not open PDF webpages. The acrobat flashes, then the screen goes black.

  • 3 replies
  • 53 have this problem
  • 4 views
  • Last reply by Duckaroo

Duckaroo
Duckaroo
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After searching for a certain web page of site, I click on the link, if the link is a PDF link, the screen flash, an adobe box briefly, the goes black.

The extensions and add ons have been updated, still no success.

After searching for a certain web page of site, I click on the link, if the link is a PDF link, the screen flash, an adobe box briefly, the goes black. The extensions and add ons have been updated, still no success.

All Replies (3)

Duckaroo
Duckaroo Question owner
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Any help out there???/

Dizazter
Dizazter
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After the error comes up, hit ok, then refresh the page.

http://kb2.adobe.com/cps/328/328615.html 

A clunky work around, but at least it will work.
Duckaroo
Duckaroo Question owner
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I have tried that countless time. Refresh, refresh, refresh!

I have tried opening in the IE tab add-on thing. Nothing...

I have updated adobe. Nothing...

I copy and paste it a new internet explorer window and that does the trick.... That is not the solution to the Mozilla issue though....

D

Modified by Duckaroo