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A favorite web-site that I used extensively with a previous Firefox version will no longer connect using Firefox 4.0.1 which I upgraded to this morning. The message says "Connection Not Encrypted". How can I access this important site?

  • 7 replies
  • 64 have this problem
  • 14 views
  • Last reply by cor-el

The first message after Firefox fails to connect says "This website does not supply ownership information." Then is says "Connection Not Encrypted."

Yet my previous Firefox version connected readily to this same site.

The first message after Firefox fails to connect says "This website does not supply ownership information." Then is says "Connection Not Encrypted." Yet my previous Firefox version connected readily to this same site.

Chosen solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove the Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
Read this answer in context 👍 1

All Replies (7)

After a few weeks of dealing with FF4.0 hanging I found this page to get back to FF3.6: http://www.mozilla.com/en-US/firefox/all-older.html

I'm running that now and I've had no hangs at all.

Chosen Solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove the Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

I appreciate this option, to go back to an earlier version, but I really want to use the latest FF, so the counsel from cor-rel, about dealing with cache and cookies, is the solution I pursued. And it worked!

But thanks for responding to me. It's great to know that such support is out there.

It worked liked magic.

Thanks much!

You're welcome

I want to be able to copy URLs from http://www.etsy.com but I get the message

"this website does not provide identity information. your connection to this site is not encrypted"

How can I change this?

I have asked this question several times and you have not responded

Thank you

You need to use the https: protocol to get an encrypted (secure SSL) connection.
An http: connection is always unencrypted.