This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by finitarry

more options

My Firefox.com crashes for no apparent reason. I have tried all of the suggested solutions: Update your software

   Update Firefox
   Update your plugins
   Update Windows
   Update your drivers
   Update your Internet Security software

Check for viruses or spyware Check to see if the crash happens in safe mode

   The crash still happens in Safe Mode

It still crashes. I have sent many reports.

My Firefox.com crashes for no apparent reason. I have tried all of the suggested solutions: Update your software Update Firefox Update your plugins Update Windows Update your drivers Update your Internet Security software Check for viruses or spyware Check to see if the crash happens in safe mode The crash still happens in Safe Mode It still crashes. I have sent many reports.

All Replies (1)

more options