Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

error message "connection timed out" trying to access ebay

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by ideato

colindavid
colindavid
more options

Trying to load ebay (uk and .com) I get a "connection timed out" message and "server is taking too long to respond" message I can load other sites including facebook gmail and my bank. The problem seems to be on my laptop as I can acces ebay without problems on another computer.

I have cleared history, cookies and cache and have also tried disabling addons. Nothing seems to work. Any help gratefully received (not too technical, please)

Trying to load ebay (uk and .com) I get a "connection timed out" message and "server is taking too long to respond" message I can load other sites including facebook gmail and my bank. The problem seems to be on my laptop as I can acces ebay without problems on another computer. I have cleared history, cookies and cache and have also tried disabling addons. Nothing seems to work. Any help gratefully received (not too technical, please)

All Replies (3)

ideato
ideato
more options

try this: go to TOOLS > OPTIONS > ADVANCED > NETWORK tab > CONNECTION > check Auto-detect proxy settings for this network [x], click OK to save it, exit firefox and restart it.

Options window - Advanced panel


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

colindavid
colindavid Question owner
more options

Thanks ideato. Unfortunately that did not solve the problem, which persists after following your guidance. Still seeking a solution and hoping for some assistance. Thanks again for your contribution

Rgds

Colin

ideato
ideato
more options

Check if it has changed something in Firewalls and related to this problem.

if the above don't solve the problem:

Try to Creating a profile and see if this happen again.


thanks again