We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

laptop crashed. new laptop has windows 8. how do I find and move the old files to the new laptop?

  • 1 پاسخ
  • 1 has this problem
  • 17 views
  • آخرین پاسخ توسّط iamjayakumars

more options

My Windows 7 laptop crashed. New laptop is Windows 8.1. I have the hard drive from the old laptop. Where can I find my old emails and address books and where do I copy them in Windows 8 ?

My Windows 7 laptop crashed. New laptop is Windows 8.1. I have the hard drive from the old laptop. Where can I find my old emails and address books and where do I copy them in Windows 8 ?

All Replies (1)

more options

Thunderbird stores all personal information such as messages, address books and configuration settings in a folder called the profile

Take Profile Backup and Restore to New Computer