This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. اگر به کمک نیاز دارید لطفاً یک سؤال بپرسید.

Save File: Does not save my file to the chosen location

swhipple
swhipple
more options

When the window pops up for the save location of a file, select location, and save. Navigate to the save location and the file is not there. cannot find the file via a search. Also does not remember last save location, but there is not entry in the about:config to set lasDir. 29.0.1.

When the window pops up for the save location of a file, select location, and save. Navigate to the save location and the file is not there. cannot find the file via a search. Also does not remember last save location, but there is not entry in the about:config to set lasDir. 29.0.1.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Assuming you are saving the file in a normal window (not a private window), can you use the download history to locate the file? Either click the arrow on the toolbar or press Ctrl+j, then assuming the download is listed, click the folder icon at the right side to open the folder containing the download. Any luck?